21 Car Rental Brands at Cagliari Airport (CAG)

Reviewed: September 13, 2020

Tutto bene

Reviewed: November 9, 2019

My first experience with Sicily by Car was great, this one was not. Vehicle was dirty and there was a smell of cigarettes. Car was damaged but I didn't care too much attention since I bought the insurance at the counter-

Reviewed: October 7, 2019

Much too long a line to get the car had to wait almost an hour you need more counter staff

Reviewed: September 29, 2019

Personnel désagréable au possible, nous n’avons pas pu récupérer la voiture car on nous demandait 250€ supplémentaires

Reviewed: September 6, 2019

2 hour queue just to get the car. Those with children who had just joined the queue were put to the front of queue which is totally unfair. No communication from staff. Could not cope with the demand. Incurred a flat tyre. Unanswered phone calls to numbers at Cagliari airport and the service/call put line. After 1.5 hours finally spoke to a lovely lady who organised someone to change the tyre in torrential rain. Also rang back to advise it would be longer than she originally told me. Which I was grateful for. They also need some customer service Training. Lady at desk who provided car was very pleasant though.

Reviewed: August 23, 2019

El coche muy bien,nos dieron uno de superior categoría y todo bien.Lo malo tener que pagar porque al final quien tenía la tarjeta de crédito era mi mujer y tuvimos que cambiar el contrato y nos cobraron bastante por ello y el tiempo de espera para recoger el coche también fue excesivo

Reviewed: October 19, 2019

Hertz need to review their checking of AdBlue in their diesel vehicles and I would advise customers to check the level of AdBlue before taking over the car. With the vehicle we received the AdBlue low level warning light came on the first day we had the vehicle, although it only cost us 12 Euros to fill the tank I would have expected that the vehicle would have had enough AdBlue in it for our rental period.

Reviewed: July 19, 2019

I am not happy with service provided by hertz employee. They tried to charge me for damages which were already on the car on the day when I rented vehicle. I reported damaged to the hertz on pick up date to service assistant and the lady with unprofessional way didn't want to make picture or notes of the extra damages. After all they wanted to charge more than 500€ for scratches! I am highly do not reccomend this branch in Sardignia and will for sure never ever rent the car with them!

Reviewed: October 7, 2019

Worst rental agency so far. refused all my cardfs though i had mastercard, visa and AmEx. They ahd been accepted all over the world but they refused it, pretending they couldn't charge the guarantee (debit cards). A fingerprint would do the job, but they forced me to take the extra insurance and pre-fuel, engaging a 400+€ extra-fee on my holiday. Car : Lancia Ypsilon was rubbish. No power at all 69HP

Reviewed: September 24, 2019

I Forget GPS in the car. No answer on the phone. Send email, no answer til yet?

Reviewed: September 24, 2019

Very unfriendly staff, lot of time to be served, absolutely insist on selling another insurance

Reviewed: August 28, 2019

Des arnaqueurs commerciaux

Reviewed: August 8, 2019

les gens de goldcar sont des voleurs !!!!!! ils nous ont "lesté" de 500€ sous pretxte que notre carte de credit n'est pas valable !!!!! impossible d elouer la voiture sans prendre une assurance !!! DES VOLEURS , UNE ARNAQUE !!!! plus jamais je ne fais affaire avec eux

Reviewed: October 3, 2019

Excellent

Reviewed: September 18, 2019

Very helpful staff

Reviewed: September 25, 2019

They want to sell insitently their car insurance scary you.The car insurance is more expensive than rent price.

Reviewed: August 9, 2019

All ok

Reviewed: September 20, 2019

Fuel wasn't full when picked so ended up putting more in than used. Not happy about that.

Reviewed: August 23, 2019

La voiture était exactement celle promise, et nous l'avons récupérée très rapidement, sans attente au guichet, impeccable !

Reviewed: August 19, 2019

We were very surprise when Ecovia told us that they did not have our model of car. They gave us directly a better model and we have had a very nice car for the same price! Thanks a lot.

Reviewed: July 15, 2019

The counter staff was not helpful and nice. And try to sell Centauro assurance. And still have problems with the caution mans days after i came back

Reviewed: June 13, 2019

Everything fine, but the office is outside the airport. It means, one have to call the office to pick you up. I tried 2 times, but than the guy was at airport after 5 minutes. And a long waiting at the counter, to many customers and too small the staff.

Reviewed: May 19, 2019

They didn’t give us the rental car that we booked and said they don't even have those cars. They gave us a bigger car which is inefficient and too big for Sicily. The streets in Sicily are just not made for cars bigger than a Fiat 500 and you can see that that is the majority of the kind of cars you see on the roads. They made errors on our closing contract, charger me an extra 50 Euros by mistake and then told me they would refund me and then said there was an error with the system so they couldn't immediately refund me. I am very unhappy with their service, they feel like a scam. I never want to rent a car with Centauro again.

Reviewed: April 24, 2019

Ne respect pas le service commandé a EasyRentCars... personne dans l’aéroport, j’ai eu besoin d’un taxi, 17€ en plus

Reviewed: July 10, 2019

Awesome customer care. Accompanied to the car by a series of very polite ladies. Car was a brand new Fiat 500L (650km on the clock), which was a slight disappointment having chosen a VW Golf, but the car was super clean, full of fuel and well prepared, so can’t really complain. Would recommend 100%.

Reviewed: May 7, 2019

10/10

Reviewed: June 28, 2019

Had to wait a long time to be seen at the pick up desk. And when the attendants appeared to be free, I still stood there, without acknowledgement, for at least 5’. Then I was told I needed extra insurance, which turned out to be double the original booking cost. However i was given an upgraded car which as a family we really enjoyed.

Reviewed: May 6, 2019

The wait at your counter was appalling... after an hour queue at passports we did not need another hour + wait with kids.

Reviewed: September 22, 2018

Like: Friendly staff

Reviewed: September 11, 2018

Like: pick up was fast and easy, integrated navi in the car without extra cost!
Dislike: the lady at the drop off in olbia was rude and unfriendly