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Rental Locations
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Last updated on: May 13, 2022
17 Rental Locations
Pickup
From domestic arrivals Terminal 2: the Alamo counter is located in the baggage claim area in front of the band. From International arrival Terminal 2: the Alamo counter is located in the customs area on the right of the exit door. From Terminal 3: the Alamo counter is located in the customs zone across from exit doors.
Telephone
529988860100
8.5/10 Very Good
100+ ratings, 0 reviews
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Closed
Telephone
(+52) 998-886-2465
8.5/10 Very Good
100+ ratings, 0 reviews
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Closed
Pickup
Once your flight has arrived and you have collected your luggage, please proceed to the "Free Shuttle" area or “Friends and family” exit. This will be our meeting point, there will be a Flexways host waiting for you with your name written on a board. If you cannot find this area, ask any airport employee for help, they will guide you.IMPORTANT NOTE: Please do not go to the platforms aera, we do not have access in that area. Due to internal regulations of the Airport we cannot deliver the car at the airport. We will give you the FREE transfer to our office where the vehicle will be delivered. Our office is only 3 minutes away.
Telephone
+54 9 11 5259-9877 / +52 1 998 242 2590
8.5/10 Very Good
100+ ratings, 0 reviews
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Closed
8.5/10 Very Good
200+ ratings, 1 reviews
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Closed
Pickup
Terminal rental counter and pick-up; Please notice that pickup is not available between 0:00-6:00 am.
Telephone
18003651111
8.5/10 Very Good
100+ ratings, 0 reviews
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Closed
Pickup
Serviced by Europcar.The store is located in the airport area, please follow the Airport Guide to walk to the store for picking up the car.
Telephone
+52 998 8860063
8.5/10 Very Good
100+ ratings, 0 reviews
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Closed
Pickup
Upon arrival, proceed through baggage claim and exit customs. The National counter is located in the passenger waiting area.
Telephone
9988818767
8.5/10 Very Good
100+ ratings, 0 reviews
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Closed
Pickup
Please proceed to the designated area, family and friends pick up point, where a member of our staff will be holding a Right Cars board with your name on. Any assistance needed please call +523341703525 or +5218004610173 (Toll free in Mexico)
Telephone
+5219988873176 / +5219982422590
8.5/10 Very Good
200+ ratings, 1 reviews
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Closed
Pickup
Counter at Termninals 2 and 3. 'Please, provide the supplier with your flight details for pickups after 21.00' ‘Por favor, proporcione su número de vuelo al proveedor para recogidas a partir de las 21.00 horas’
Telephone
+5 29999118040
8.4/10 Very Good
400+ ratings, 2 reviews
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Telephone
18003651111
8.4/10 Very Good
600+ ratings, 5 reviews
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Closed
Pickup
Customers should proceed to the counter where a rep will receive them and take them outside the terminal, an approximate 50-step walk to wait for the shuttle. The rep will call for the shuttle. The shuttle will take the customer to the car lot to complete the rental contract. (No fee for this service). Travel time is approximately 2-4 minutes, depending on arrival terminal.
Telephone
52-998-886-0252 / 52-998-886-0252
8.4/10 Very Good
200+ ratings, 1 reviews
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Pickup
Airport Terminal InstructionsnAIRLINE PASSENGER: Location is in the terminal. FBO: Service to the private terminal is available at the main terminal. Note: tail number and name of private terminal in reservation. The customer will be picked up and taken to the location for checkout.
Telephone
52-9988860221 / 52-998-8860238
7.1/10 Good
800+ ratings, 4 reviews
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Closed
Pickup
After collecting your luggage, proceed to ACE counter in the car rental center.
Telephone
+52 33 4624 2114
6.3/10 Average
3000+ ratings, 20 reviews
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Closed
Pickup
Terminal 2 international - meeting point Grab & Go restaurant. Terminal 2 national - meeting point Welcome Bar. Terminal 3 - meeting point MARGARITAVILLE restaurant. Terminal 4 - meeting point the reception area of the agencies, going out you will find our module (second from the left side) there you will find our representative. Should you need to contact us, our WhatsApp number is +52 998 404 1947 or +52 998 277 2624
Telephone
+52 998 2536112
5.8/10 Average
3000+ ratings, 23 reviews
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Closed
Pickup
The store is located in the airport area, please follow the Airport Guide to walk to the store for picking up the car.
Telephone
+52 998 8860063
5.7/10 Average
2000+ ratings, 12 reviews
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Closed
Pickup
On your arrival at the airport, please go to the area of Platforms and search for the Transport, Car rental shuttles and taxis sign. A Green Motion Representative will wait for you with a sign board and the branded shuttle. Should you require any assistance, please call Green Motion Cancun Aeropuerto on + 52 (998) 688 63 04.
Telephone
+52 (998) 688 6304 / +52 (998) 883 0082
4.9/10 Average
2000+ ratings, 13 reviews
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Closed
Pickup
Thank you for choosing Mex Rent-A-Car. Our representative will await your arrival at the Airport. After collecting your luggage, proceed to the contact point within the terminal. An uniformed Mex Rent-A-Car agent will arrange for the shuttle to pick you up and drive you to our main office. Mex Rent-A-Car shuttles are blue with the Mex Rent-A-Car logo. You can also call +52-33-4170-8243 for additional information. if you need to report any issue at pickup or during the rental frame time，pls contact Mex customer service team at +52-3346242114 or at customer.care@mexrentacar.com
Telephone
+52 33 4624 2114
Budget
8.1/10
Hertz
7.7/10
Europcar
7.5/10
America Car Rental
7.2/10
Alamo
8.8/10
Enterprise
10.0/10
MEX
7.3/10
Firefly
8.0/10
Dollar
7.2/10
CARFLEX
10.0/10
Thrifty
7.2/10
AVIS
8.8/10
National
5.8/10
ADOCAR
6.1/10
Reviewed: March 4, 2020
BUDGET REFUSED TO RENT ME THE CAR UNLESS i BOUGHT EXTRA INSURANCE EVEN THOUGH I HAD CHECKED AND CONFIRMED I HAD ENOUGH. ONCE I CALLED EASYRENTCARS THEY REFUSED TO TALK TO HIM AND AGREED TO RENT ME THE CAR.
Reviewed: February 19, 2019
The only problem I had was with the 3rd party insurance since I was led to believe that it was included but at the counter I was told I had to pay an additional $20 per day.
Reviewed: February 28, 2022
Me cobraron obligadamente un seguro que yo llevaba de Chile. Recurrí a QEEQ pero no me solucionaron el problema
Reviewed: March 3, 2020
Issues with Hertz office in Cancun regarding insurance policies- please refer to my extensive email correspondence with your customer service officers
Reviewed: March 2, 2020
Someone reversed into me, and the dent/scrape across two doors only ended up costing £40 to repair (which I claimed back on Amex ins.) but Hertz took 2 months to provide the damage invoice, so if I hadn't been able to stop back at the airport office again a couple of weeks after returning the car, it might have been too late to claim.
Reviewed: January 14, 2020
Fue el único lugar que di la targeta y a los pocos días había un intento de uso fraudulento para sacar USD (estaba en Mexico). 100% que hubo un intento de clonaje de la targeta. Mal uso dadas privadas por parte de algun trabajador o zero confianza en la protección y privacidad de los datos de los clientes.
Reviewed: January 18, 2022
El auto era lo contratado, en el proceso de check in el tipo del mostrador insistía en cobrarme un impuesto adicional, a pesar que el voucher decía que los impuestos estaban incluidos, finalmente me los quito y no pague nada más. El auto venia con golpes leves en la parte exterior, la vía del costado derecho desprendida y me lo entregaron con 3/4 del tanque. Asi que tome fotos. Mi sorpresa es que al salir el sistema de ellos toma fotos y me las envió, por lo que me quedé tranquilo de no esperar sorpresas a la entrega. Al devolverlo, lo di con tanque lleno y el proceso fue muy rápido. Lo del tanque me pareció una mala práctica de parte de ellos. Es importante leer bien lo que alquilas. El mensaje es: "si te dejas se aprovechan".
Reviewed: February 23, 2020
The car they wanted to give me (Aveo) was smaller that the one I rented. Had to pay more for a bigger more (Kia Forte). They didn't recognize the insurance I bought from easyrentacar (AXA) ; tried to call the phone number AXA gives for this kind of situation but didn't get any answer ; so I had to pay 1,100$ US for their own one (third party liability). They tried to screw me at the drop off pretending damages to the car that were already there and when I argued strongly they backed off (the list of the pre-existing damages to the car they gave me at the pick up was very long and included the damage they pretended I was responsible for !). But then they said I had to pay for another damage, this time to the first car I brought back the day after the pick up because the passenger door lock wouldn't let the key in so it was impossible to lock the car. They tried to make me pay 800 US$ plus taxes for this even though they didn't say anything about that when I brought the car back six weeks before. I was in a hurry, because this process took time and we were afraid of missing our plane. So I said ok I'll pay but give me a copy of the repairs that were done for my insurance. But then they admit that they had not repair the lock of the car, six weeks later ! I gave them shit (politely) and they again backed off. Frankly, It was a clear extorsion attenmpt. I know Mexico well and know that there is corruption everywhere. But I thought that with a renowned compay like Europcar I would be safe from that kind of tactics. I was wrong.
Reviewed: January 26, 2020
We experienced very good service and the car was in excellent condition. However, we were surprised to learn that since we didn't purchase insurance in Mexico (our US insurance covered international) we had to put a deposit of $8,000 down on our credit card in case we didn't return the car. Luckily we had a high enough credit limit to do this and they never actually charged our card.
Reviewed: November 14, 2019
The price don't was the same in the rental was more high than expected
Reviewed: November 1, 2019
Voiture correcte, gros problèmes informatiques à notre arrivée, mauvaise gestion des clients. Pas une bouteille d'eau. On a perdu beaucoup beaucoup beaucoup beaucoup de temps alors que nous étions très fatigués de notre vol.
Reviewed: November 21, 2021
Muy bueno el servicio pero si deberían ser más claros en los temas de seguros y depósitos
Reviewed: November 3, 2021
El auto desde mi punto de vista ya no debería estar a disposición de renta
Reviewed: June 2, 2021
They where amazing. Really fair safe and fast. Good staff.
Reviewed: August 6, 2021
El carro se nos dañó (no encendía) 2 veces por batería, eso nos estresó bastante y nos retrasó los planes de las vacaciones y es algo prevenible de solo mantenimiento. Deben ser mas cuidadosos con ese tema
Reviewed: August 16, 2019
The didn't have any small SUVs, much less my Jeep Wrangler
Reviewed: August 15, 2019
The car was a bit smaller than we expected, but it did the job for us. Alamo's service was absolutely fine, no issues whatsoever.
Reviewed: March 22, 2021
Great service from start to finish and very attentive staff at pick up and drop off.
Reviewed: March 1, 2021
Esperé mucho tiempo Además se encargan de meterte miedo para que les compres sus seguros
Reviewed: November 14, 2020
No hicieron válidos los seguros contratados y tuve que contratar sus seguros. El precio se elevó al doble del acordado.
Reviewed: February 16, 2020
Car could be with a full tank, to easy refturn after! Mex deosnt accept additional insurance from broker, so we needed to buy it at MEX office again!
Reviewed: October 5, 2019
My car not available during pick up. They upgraded the car to 8 seater SUV which is very convenience for us. The font staff try to upsell insurance. I have bought the full coverage insurance with AXA n insisted not to buy the duplicate insurance from them.
Reviewed: April 22, 2020
They tried to force me to buy insurance although I had the required insurance, only after i called your help line did they agree to rent it to me and denied refusing me the rental
Reviewed: November 21, 2019
Entregaron lo prometido en un tiempo aceptable, aunque me intentaron vender demasiados seguros.
Reviewed: September 24, 2019
La camioneta rentada bien, en buenas condiciones para viajar sin problemas. El proceso en AVIS es bastante ágil.
Reviewed: August 15, 2019
Vehicle was in acceptable condition and National's staff was very kind. Didn't face any problems during the rental.
It takes up 63% of all car rentals. Top selected car types are: Small, Large, and Medium.
* Based on all bookings from Cancun Airport (CUN) for the last 30 days.
Lowest rental rates at the Cancun Airport (CUN) is USD 25.1 on average, and can go up to USD 60.58 at the busiest December. Use this conclusion to schedule your trip to your best interest.
In contrast, Monday is the least busy day.
More bookings mean more time spent on queueing up at the counter. Prepare yourself if it is going to take you a long time to pick up from the Cancun Airport (CUN).
* Based on the scheduled pickup time of all bookings from Cancun Airport (CUN).
Most customers book a rental car from Cancun Airport(CUN) for 7 days, showing a medium length of rental period is more favored.
One-way car rentals take up nearly 3% of the total bookings at Cancun Airport (CUN).Out of it, besides Merida, other top destinations : Tulum, Playa Del Carmen.
On average, Limited Protection costs USD 29.28 per day for Small, USD 56.47 for Large and USD 35.65 for Medium.
Do You Know?
No.1 Source Country
Customers from Poland choose Cancun Airport(CUN) the most as the start point of both their business and leisure journeys.
Bigger is Better
Renters from United States prefer more spacious car models like Chevrolet Express,Toyota Sienna 8 seats and Toyota Hiace 12 Seats.
Quite a Planner
Romania renters like to plan much more ahead, they usually make the online booking 50 days before pickup from the Cancun Airport (CUN).
| Car Rental Brands | Deposit(approx.) | Payment Types | Card Brand |
| ACE | MXN 50402 | Credit Card Debit Card Cash |    |
| ACO | USD 300-5000 | Credit Card Debit Card Cash | |
| Alamo | MXN 14112-28225 | Credit Card Debit Card Cash | |
| America Car Rental | MXN 12096-20161 | Credit Card Debit Card Cash |  |
| AVIS | USD 300-5000 | Credit Card Debit Card Cash | |
| Budget | USD 300-5000 | Credit Card Debit Card Cash | |
| Dollar | MXN 2419-88708 | Credit Card Debit Card Cash | |
| Eco by Europcar | MXN 5544 | Credit Card Debit Card Cash | |
| Europcar | MXN 45000-604830 | Credit Card Debit Card Cash | |
| FLIZZR | USD 300-5000 | Credit Card Debit Card Cash | |
| GREEN MOTION | MXN 7257-14515 | Credit Card Debit Card Cash | |
| Hertz | MXN 2419-88708 | Credit Card Debit Card Cash | |
| MEX | MXN 50402 | Credit Card Debit Card Cash | |
| National | MXN 10080 | Credit Card Debit Card Cash | |
| rentacar argentina | USD 300-5000 | Credit Card Debit Card Cash | |
| RIGHT CARS | MXN 15120-19152 | Credit Card Debit Card Cash |  |
| Thrifty | MXN 2419-88708 | Credit Card Debit Card Cash | |
| Enterprise | USD 300-5000 | Credit Card Debit Card Cash | |
| Firefly | MXN 10080-60483 | Credit Card Debit Card Cash | |
| ADOCAR | USD 300-5000 | Credit Card Debit Card Cash | |
| CARFLEX | MXN 24193-34273 | Credit Card Debit Card Cash | |
| Show More | |||
* Remind yourself to read the T&Cs during booking for deposit policy.
9.2/10 Excellent
2000+ ratings, 13 reviews
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