11 Car Rental Brands at Johannesburg Or Tambo International Airport (JNB)

Reviewed: April 14, 2022

We didn't get the model we booked but the Hyundai was okay.

Reviewed: December 15, 2019

Very friendly and personal staff. Had a bit of a wait during pick up as there was a shift change, leaving one attendant at the counter for about 20 minutes.

Reviewed: August 14, 2019

“Similar” car to vw polo was not similar. Boot space was far smaller than the polo

Reviewed: July 30, 2019

I had booked for a guaranteed VW POLO but avis insisted that they dont provide guaranteed cars and after an EXTENDED back and forth i was provided with a VW VIVO .

Reviewed: December 9, 2021

The pick up counter staff would nor accept the on line voucher and as I couldn’t print it , it made life very stressful, they managed to print it for me in the end. They said we were upgraded but we think the car given was a downgrade. On returning the car the staff got very rude when I requested some paperwork saying the car was all in order on return

Reviewed: November 26, 2019

I have 2 opportunities for improvement to recommend to Europcar and 2 watch-out for potential people renting: 1) Tolles in South Africa get automatically charge to some while sticker placed under the middle mirror (I didn`t know that, would have preferred to opt out instead of being charged later to my credit card). 2) Drop out can be improved: After a bad experience I had with GoldCar in Rome Fiumicino, Italy(overcharge because of misfuelling, even if I have pictures proving I have returned the car with even more fuel than I have taken it and I`m claiming the money back for the past 2 months), I`m asking after each rental a printout to confirm that everything is fine (no supplementary scratches, fuel level according to the contract during dro-out). It took me more than 30 minutes to find out the right person that can print a confirmation that everything is alright while returning the car. I would have prefered this would happen faster. In the previous experience with Goldcar they said everything is fine and they`ll sent out the final invoice by e-mail and then I got extra charge. In conclusion, I think that Europcar should keep the option of printing out the final confirmation of returning the car and should do this much faster (not in 2 days online or after waiting for almost 1 hour on site). Enjoy South Africa. It`s a very beautiful country!

Reviewed: June 13, 2019

While booking the car online, the deposit amount was not mentioned as 5USD, where as when we took over the car, the amount blocked on my credit card was around USD700. I believe they should be transparent regarding the deposit amount, during the time of booking online. Also during the hand over of the card, I was not given any document which says that I handed over the car in proper conditions & the fuel tank was full during the hand over. A confirmation document should be given to customer when the car is dropped off.

Reviewed: April 24, 2019

Waited too long in line to get the car. Return was quick and easy.

Reviewed: November 29, 2020

Bidvest counter waiting time was quite long and the process to register Qeeq booking took long. However vehicle was perfect.

Reviewed: September 3, 2019

Yes very well

Reviewed: February 24, 2020

I took the windshield and tyre protection during check out, and unfortunately a chip on the windshield happened during my rental.

Reviewed: January 5, 2020

Rented a car from Oct28th to Nov11th in Johannesburg South Africa. At the counter, they were not pleased with the price already paid with "Easyrentcars". I had to pay for a second driver and an authorisation to cross border travel. They changed averythong in the contract, trying to make me pay more than the fees for these to addons. Finally, the final contract was to be R1004 more. They charged me R2275 on my card on the same day and I saw it when I received my account during december. They don't answer to my demands for a refund. A SCAM !!??

Reviewed: December 4, 2019

The car was pretty terrible. I ended up with a Renault Kwid which was the most underpowered basic car I’ve rented in years.

Reviewed: September 27, 2019

La entrega fue muy rápida.

Reviewed: August 23, 2019

The car was new but a base model without any extras. Check in was slow so expect to wait a bit if it’s busy.

Reviewed: January 7, 2020

Excellent customer service.

Reviewed: November 24, 2019

The customer service was great from the start. They were helpful with extra information. The car matched the booking.

Reviewed: November 26, 2019

ALL GOOD

Reviewed: November 17, 2019

At drop off, they refused to give a paper or statement showing the state of the car and that the tank was full... the deposit was not an authorization- the amount had been taken off my account directly and the amount that should be retroceeded could take 10 working days and no proof that everything was ok. First time it happens to me with a society of car hire !

Reviewed: November 14, 2019

Friendly staff and good vehicle condition.

Reviewed: April 19, 2018

Like: I rented a people carrier for 6 passengers on this occasion. I got good service, a clean car and great value for money.
Dislike: Side sliding door did not work so we had to enter/exit using the opposite door during the rental period.

Reviewed: September 27, 2019

Muy amables durante la atención tanto de recojo como de entrega.

Reviewed: August 3, 2019

adapté à notre road trip en Afrique du Sud avec 8 personnes

Reviewed: March 18, 2019

I have used all of the major hire car companies in South Africa over the past 2 years and this was my first time with Woodford. The Staff are so efficient (Justus especially)! nothing took time, no nonsense and the car was in great condition exactly as Id booked. Drop off was easy and no hidden charges or pressure to buy additional insurances. Id really recommend Woodford for car hire in Johannesburg... unbeatable!

Reviewed: January 21, 2018

Like: Eventually gave me the car I had based my booking on.
Dislike: Took time to get the car I had based my booking on. Central unlocking did not work.

Reviewed: November 6, 2017

Like: Everything went well and it was a pleasure to hire a car from First