12 Car Rental Brands at Manchester Airport (MAN)

Reviewed: March 22, 2022

My booking said GPS navigation would be provided, but this was not so. Tank was 7/8 filled although counter staff told me I had to return it with a full tank of petrol.

Reviewed: February 17, 2019

Enterprise staff were excellent and polite at both collection and return.

Reviewed: September 24, 2018

Like: No line ups and fast friendly efficient staff... Exactly what we needed after a 24 hour flight.
Dislike: There was no additional driver option on the easy rent cars website, we had to arrange this with Enterprise directly

Reviewed: October 31, 2021

Close to tram stop and airport. Efficient pickup and very efficient drop-off. Would recommend.

Reviewed: March 12, 2020

Hidden cost not sure the right advice was given

Reviewed: March 9, 2020

VERY TIME CONSUMING GATHERING ALL THE INFORMATION REQUIRED TO PICK UP. ALSO, AS I ONLY HAD £1500 ON MY CREDIT CARD I WAS FORCED TO PAY IN ADVANCE FOR PETROL I NEVER USED, RETURNING THE CAR BAck with virtually half a tank of petrol in it. On a positive note Ryan on reception is a credit to your organisation, and probably one of the reasons you are still afloat. Had it not been for him remaining calm and trying his best to help me I would not have picked the car up and certainly would have never used you again.

Reviewed: January 25, 2020

Counter staff advised that we had booked surplus insurance and sorted it out for us. Very helpful indeed.

Reviewed: November 11, 2019

35 mins to pick up in 2 degrees Celsius, the van was waiting at the wrong bus stop behind a bus and with no signage on the front. The driver did at least help me with one of my three cases once we had finally found each other. Check in was complicated because of having to use the self check in machine, even though there were no other customers present and at least two staff working on the desk. The first vehicle issued was not read worthy due to a defective passenger-side mirror, which should not have been released for rental. The vehicle was swapped when I complained. The car was collected in the dark and covered in overnight moisture so some damage was not noticed on the rear driver-side wheel arch; this was only found when I reached my initial destination. Vehicle collection should be arranged in a well-lit area to ensure that no such damage is missed by the renter. The vehicle ran well and is comfortable. The shuttle can does not run frequently enough so I was waiting almost 30 mins after dropping off the vehicle to return the airport.

Reviewed: August 28, 2021

I was given a complimentary upgrade but was charged £2.75 extra when I dropped off the car, which was puzzling as the staff member said it was the difference between the car I ordered and the car I was given. It wasn’t worth quibbling such a small amount but should not have been the case. There was something wrong with the car’s steering, which I reported on returning the car. It veered to the right at speed and when accelerating. Not safe.

Reviewed: August 21, 2020

Nice company, with a lot of deals and special prices! Very easy process to book a car!

Reviewed: February 5, 2020

Very friendly and helpful

Reviewed: January 12, 2020

Rep was very helpful and accommodating

Reviewed: October 22, 2019

I am a seasoned car renter for the last 4 years renting cars at different parts of the world but this time I had the worst experience towards the end of the rental process after returning the car as I was accused of damaging the car tyre by Budget’s staff the next day after returning the car. It was disheartening to find that the accusations came without clarification with the client and proper checking by the check-in staff. It impressed upon me that Budget is only trying to punish their clients who did not purchase a Zero-Excess Insurance from them and they would use dirty tricks to cheat money by falsely accusing the driver of damaging their car AFTER they return the car. The odds are always against the Drivers as the rental Company could easily find thousand and one reason to penalise the driver on any car system error anytime they want. For my case, when I return the car it was in good condition but the Next morning my rental company received an email that I was being charged almost 3 times the car rental for damaging their front tyre. That is so absurd as the car was alright all the while as i drove from Manchester to and fro Edinburgh without any issues at all. If the tyre was damaged I would surely noticed it and reported straight away and it wouldn’t be possible to drive back safely over few hundred miles journey. Through this experience, I became very sceptical of car rental companies and initially I was planning of renting another car however that incident changed my mind. Unless car rental companies start stepping up on their integrity, all renters would be wary whenever they rent a car. I hope they reflect on this incident, especially Budget.

Reviewed: February 27, 2020

Everything was good

Reviewed: February 7, 2020

Easy no complications and the staff didn’t push us to buy their insurance returning their car was also very fast and easy unlike many other companies

Reviewed: January 20, 2020

The vehicle had a number of items which needed to be taken care of: Computer kept alarming us that the Oil Fuel was filled too much Midway we were warned to add more AdBlue (refunded by Alamo) After the first use we were warned to top up the wiper fluid. Apart from that, Alamo service was very great and supportive

Reviewed: October 25, 2019

The staff was very helpful and when we encountered a difficult situation in our travel they helped by providing us with additional resources.

Reviewed: September 4, 2019

my flight was delayed so i arrived close to closing time. i called the office and they said they would wait for me. that was very reassuring and kind.

Reviewed: February 17, 2020

Staff at Europcar Manchester UK are superb. This is my second rental from this depot over the past three years and both times the staff were helpful, efficient, and honest.

Reviewed: January 20, 2020

Even though we had full comp insurance and a certificate an up sell was attempted as was to upgrade the vehicle but without really saying it was going to cost extra. Found it an easy process nevertheless. Car hire in the Uk is expensive all round :(

Reviewed: December 11, 2019

Slow pick up process. Not clear that digital registration required upon arrival. Queue jumping for ‘priority’ customers whilst the rest wait.

Reviewed: November 29, 2019

Had a GPS and we didn't even ask for one :)

Reviewed: October 16, 2019

Speed of collection was incredibly slow - and insufficient staff available to meet the demand - 45 minutes before anyone was able to start processing the collection.

Reviewed: January 10, 2020

Great almost brand new car.

Reviewed: January 6, 2020

Top class service, perfect!

Reviewed: May 1, 2019

Pick up took a bit of time but was all fairly easy.

Reviewed: January 14, 2019

Problem with the bonnet catch so alarm kept going off and had to call the AA out to the vehicle. Should have cost 7 pounds to fill the car back up to full when dropped off, however I received an additional charge of 28 pounds on my credit card. That would have almost filled the tank!

Reviewed: December 28, 2019

I've ordered a car with full petrol deposit and it was almost out of petrol. There wasn't any water for cleaning the mirrors

Reviewed: October 16, 2019

Very disappointed. I was forced me at the counter to pay 280 pounds extra for insurance. Though I had a credit card they said its not valid and they have to charge extra insurance otherwise I couldn't take the vehicle.

Reviewed: October 14, 2019

Staff were very slow in taking care of customers; their main objective was to scare and bully you into as many additional insurances as possible, ignoring completely the coverage already subscribed to at the booking. Not helpful their policy to hand over the car with an (almost) empty fuel tank and expecting it back with the same level. On the positive side: The car I had booked was also the one I got - which is rather exceptional.

Reviewed: September 12, 2019

The price I thought I was going to pay was no where near the final price. You should be upfront on prices, because you know at the end of the day you know people are in a place where they cant say forget I’ll go somewhere else. They just want to be on their way. Also, you have to get out of the space you currently in, it is way to packed. People shouldn’t have to lug their bags to the bus because there’s no room for the bus to turn around.

Reviewed: August 24, 2019

Counter staff very friendly bit of a hard sell for extra insurance which i told them i had already bought. New staff though so probably told to try and sell. Car had all scratches on it which is unusual for them usually pristine but no trouble when i took it back

Reviewed: October 31, 2019

they upgraded us for free!! was great service when we wanted to extend our booking for one day.

Reviewed: October 14, 2019

The counter staff was efficient. However the tyre pressure was not well maintained.

Reviewed: August 19, 2019

Person at the Hertz desk was quite abrupt and slightly rude. Seemed quite disinterested.

Reviewed: July 25, 2019

I would not hire from Hertz again. Upon pick up they tried to give a Small car but had booked an estate. Everything is extra. What sort of company hires out vehicles to overseas customers without a GPS , the extra per day was 21.00 pounds. Extra driver 11.00 a day. Terrible

Reviewed: July 1, 2019

booked a caddy van but did not have one down graded me to a petrol corsa ended up costing me more in fuel than it would of in the small van as i have a company fuel card thats why i wanted a diesel

Reviewed: August 5, 2019

The wait was TWO HOURS to get the pre-booked and pre-paid car. It was baking hot and I had a baby and a small child with me. The staff did not acknowledge the wait or apologise for it. I made a note, whilst in the queue, never to use Europcar again. All other rental car providers had more staff and no lines. Horrible, horrible, experience!

Reviewed: June 9, 2019

After a long haul overnight flight I was horrified to find almost 20 people in front of me waiting to collect a car. The process took almost 1.5 hours. The staff were polite but there were just 3 people working and a wait of this length was extremely frustrating and totally unacceptable. Poor show and very unprofessional for an international company.

Reviewed: March 17, 2019

The milage on agreement was a couple of hundred miles below the actual millage on the car. If I hadnt noticed this I would have been charged for the milage. This made me suspect that Interrent was potentially trying to fiddle the deal. Probably not true but it did reduce my confidence in Interrent considerably. When I made this know the man at the desk said I should just take a photograph of the milage for documentation. This method is not infallible. I would have preferred a corrected rental agreement signed by the person on the desk and documented with a photo so that I would feel certain that I was not being badly dealt with. As it turned out everything was in order when I returned the car. Interrent could easily lose customers by this shoddy way of handling problems. Otherwise Interrent was fine. The car lived up to expectations and the rental cost reasonable.