All licenses issued in the European Union are accepted.
Driver's licences from non-EU countries (except Switzerland) are accepted if you have a visa in your passport and at the time of rental have not been in Europe for longer than 6 months. If your domestic driving licence is printed with non Roman Alphabet (Arabic, Japanese, Cyrillic etc), an International Driving Permit (IDP/IDL) or an official translation in English is required together with your driver's license when you drive in Switzerland.
To drive in Switzerland, the driver must present a valid national driver's license that has been held for at least 1 or 2 years (according to different car rental company). The minimum age to drive in Italy is 20 years old (age may vary by car category).
*Attention! Some car rental companies would have different requirements. Please check Terms and Conditions during the booking process.
Fantastic, the time taken at pick was dealing with documentation and getting everything in place, which was not a problem. The staff servicing us was excellent.
Drop off was very quick and efficient.
Easy to use
They tried to sell additional insurance on pickup. I didn’t take it because I had full cover from QEEQ.COM.
Upon return nobody was there to check the car. I left the car in the same condition as I picked it up. Two days later my card was changed over 2800 CHF. I had to follow up to find out that it was due to damage I made (!). I took 4 weeks to get the damage report from Budget. Apparently there were some body marks I three places on the van.
My booking was with a fully comprehensive insurance but when I took the car they said we don't know about your insurance and you have to pay €2000 as deposit. And until now I have not received my deposit back
I liked Europe car they were good in the counter and drop off was also hassle free and totally free of mind. After this booking I tried with Thrifty Milan rent a car and they gave me very bad time, rude , unprofessional ,waited too long and didn’t get the car and cancelled my booking saying my credit card is a debit card in their system, WTF! which I had already used everywhere in Swiss.. That’s really when I understood quality of Europe car. I would try to Stick to Europe car but sometimes they aren’t affordable.
10Bang on.....self drive cars was never this easy to book
The car given was a brand new Opel Grandland X. Fully loaded car with great comfort of driving. The landy at reception counter was very prompt and cooperative.
Everything was great except for one thing which was very frustrating. When we picked up our car we requested a car seat. The only problem was that we didn’t know how to install a European car seat and no would help us. They said it’s their policy but isn’t it more of a liability to give a car seat for an infant and not give proper instructions to install in the case of an accident that infant can be hurt. It took us 1 hour to figure this out with little WiFi looking for a helpful video online which delayed our pick up by a lot.
in airport, they open at 8:00 am, while we are lucky to be the first 2 customer, no need to wait longer.
Although we rent for a Volkswagen car, but eventually they gave me Skoda Octavia, its more or less similar, acceptable.
9.7Looking forward to rent car from EasyRentCars for my future trip.
The car was perfect. The only problem was I was not notified on the requirement for 3k euro deposit Per card (2 cards required) during collection. But luckily enough I have 2 credit cards during that time. The rest was all good.
Free upgrade of car which is good but the upgraded car came with scratches. Upon return, they claimed to have no such records in the system. Luckily I have photos to prove my innocence.
During collection, they mislead me to think that my deposit was made for a compulsory payment for a full tank of fuel. Eventually, i did not refuel upon return and they took my whole deposit.
It was really smooth process. We were given a brand new car too! We were a little bit late for return but the staff were cool about it and didnt charge us a cent. Kudos to them
Higher than actual expectation which they are allowed me to pick up any car which they have. I was book A3 convertible before the trip and they informed me there has no A3 convertible. Supprisingly they allows me to choose A5 convertible and no extra cost. It is really awesome!
8.7Great experience with easyrental app and easy car rent experience with europcar!
Overall Europcar is great and the cars provided are amazing, the type of car, the ease of registration, every was nearly perfect. However my only negative comment is during departure from geneva, the staff at the counter at the parking did not help me in my baby chair at all, he just pointed at the chair which was outside the office and i had to carry it, assemble it in the car by myself without guidance so i have to figure it out while he was playing with his phone in the office. I am paying for that service and expected at least some sort of guidance and help to get it to my car. For all those driving parents out there they would know the hassle of figuring out different baby chairs and how to attach them to the seat. Other than that, the staff where i dropped off in Zurich was amazing, i did not get his name but well done to you sir!
The counter for pick up at geneva was excellent. I tried to add and additional driver but was told that such a driver was to be present. Since my son was flying into Amsterdam the next day I was told that he could go to any Dollar or Hertz counter and ask them to update the record. When my son arrived in Amsterdam he tried to have Hertz update the record, Hertz called Geneva and the geneva supervisor refused to update the record. I eventually talked to the agent who had given me the info and she updated the record. Cudo's for Ms KAOUTHAR. Excellent service provider.
8.7Almost new car, clean. Space was bit lesser than expected.
Pickup and drop was easy.
Almost new car, clean. Space was bit lesser than expected.
Pickup and drop was easy, fuel station at drop location making it easier to refuel while returning the car.
Best rates found by QEEQ users in the last 30 days.
Frequently asked questions
Q1.What is an insurance excess？
The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle. Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.
Q2. How can I add an addtional driver?
You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental. Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.
Q3.What if I want to pick up or drop off my rental car out of office hours?
QEEQ will show you the car offers available at your chosen time on the search results. However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available. After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.
Q4. Can I take the hired car to another country or cross border?
If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with. If you're planning to cross any borders during your trip, bear in mind: 1. You may have to pay more. There are often extra fees, taxes or additional cover you'll pay at the car hire counter. 2.It may not be allowed. Depending on where you're hiring, you may not be able to take your car to another country. Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.
Q5. Can I pick up my car at one location and return it at different location?
Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ. Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.
May 9, 2022
Destination: Geneva
None
View moreApril 15, 2022
Destination: Geneva
The car was excellent, better than expected. The overall experience was spot on
View moreApril 14, 2022
Destination: Geneva
Counter staff very helpful and quick to process,
View moreMarch 22, 2022
Destination: Zurich
Fantastic, the time taken at pick was dealing with documentation and getting everything in place, which was not a problem. The staff servicing us was excellent. Drop off was very quick and efficient. Easy to use
View moreFebruary 24, 2022
Destination: Zurich
Return instructions was a little unclear. Charging instructions could have been added as we never drove had an electric car before.
View moreDecember 7, 2021
Destination: Zurich
Drop-off was longer than needed since just one agent who did not respect the sequence of arrival.
View moreNovember 30, 2021
Destination: Zurich
Pickup was smooth and efficient - they had the record already. They upgraded the car at no cost to an SUV.
View moreNovember 29, 2021
Destination: Basel
There was not enough people on the desk for picking up the car, we had to wait more than 40min
View moreNovember 20, 2021
Destination: Zurich
Europcar service desk staff were fantastic. Really helpful.
View moreOctober 5, 2021
Destination: Zurich
The car was upgradede for free All looked fine Prices are up since Covid pendemic
View moreOctober 5, 2021
Destination: Basel
Everything perfect
View moreJuly 19, 2021
Destination: Zurich
Amazing service I advise all to this company
View moreMay 28, 2020
Destination: Zurich
They tried to sell additional insurance on pickup. I didn’t take it because I had full cover from QEEQ.COM. Upon return nobody was there to check the car. I left the car in the same condition as I picked it up. Two days later my card was changed over 2800 CHF. I had to follow up to find out that it was due to damage I made (!). I took 4 weeks to get the damage report from Budget. Apparently there were some body marks I three places on the van.
View moreMarch 18, 2020
Destination: Geneva
Your staff was very helpful both at pick up and drop off point.
View moreMarch 9, 2020
Destination: Interlaken
I haven’t been received deposit chf 350 Would you please check?
View moreMarch 8, 2020
Destination: Geneva
My booking was with a fully comprehensive insurance but when I took the car they said we don't know about your insurance and you have to pay €2000 as deposit. And until now I have not received my deposit back
View moreMarch 5, 2020
Destination: Geneva
The car was not the one we requested (Alfa Romeo) but I understood we would be given that or an equivalent car. The car we got was excellent.
View moreFebruary 29, 2020
Destination: Geneva
Great
View moreFebruary 29, 2020
Destination: Geneva
Great
View moreFebruary 29, 2020
Destination: Geneva
Great service, very pleasant staff, especially to nice to the children.
View moreFebruary 29, 2020
Destination: Geneva
Great
View moreFebruary 29, 2020
Destination: Geneva
Great upgrade
View moreFebruary 20, 2020
Destination: Geneva
It is far from clear that Unirent and Europecar are one and the same, as the map for Unirent suggests it is quite a different location
View moreFebruary 19, 2020
Destination: Zurich
I liked Europe car they were good in the counter and drop off was also hassle free and totally free of mind. After this booking I tried with Thrifty Milan rent a car and they gave me very bad time, rude , unprofessional ,waited too long and didn’t get the car and cancelled my booking saying my credit card is a debit card in their system, WTF! which I had already used everywhere in Swiss.. That’s really when I understood quality of Europe car. I would try to Stick to Europe car but sometimes they aren’t affordable.
View moreFebruary 10, 2020
Destination: Zurich
Positive feedback only.
View moreJanuary 17, 2020
Destination: Zurich
The car given was a brand new Opel Grandland X. Fully loaded car with great comfort of driving. The landy at reception counter was very prompt and cooperative.
View moreJanuary 10, 2020
Destination: Geneva
car as expected queue at pickup, but quickly processed
View moreDecember 29, 2019
Destination: Zurich
Everything was great except for one thing which was very frustrating. When we picked up our car we requested a car seat. The only problem was that we didn’t know how to install a European car seat and no would help us. They said it’s their policy but isn’t it more of a liability to give a car seat for an infant and not give proper instructions to install in the case of an accident that infant can be hurt. It took us 1 hour to figure this out with little WiFi looking for a helpful video online which delayed our pick up by a lot.
View moreDecember 28, 2019
Destination: Zurich
in airport, they open at 8:00 am, while we are lucky to be the first 2 customer, no need to wait longer. Although we rent for a Volkswagen car, but eventually they gave me Skoda Octavia, its more or less similar, acceptable.
View moreDecember 22, 2019
Destination: Zurich
It will be great when we can get the car which one we choose...
View moreDecember 17, 2019
Destination: Geneva
Short wait on the line to finish paperworks, but everything went smoothly from pick up to drop off. Good customer service.
View moreDecember 15, 2019
Destination: Zurich
The car was perfect. The only problem was I was not notified on the requirement for 3k euro deposit Per card (2 cards required) during collection. But luckily enough I have 2 credit cards during that time. The rest was all good.
View moreDecember 13, 2019
Destination: Luzern
Free upgrade of car which is good but the upgraded car came with scratches. Upon return, they claimed to have no such records in the system. Luckily I have photos to prove my innocence. During collection, they mislead me to think that my deposit was made for a compulsory payment for a full tank of fuel. Eventually, i did not refuel upon return and they took my whole deposit.
View moreDecember 7, 2019
Destination: Basel
Failed to deliver car purchased (for a premium)
View moreNovember 30, 2019
Destination: Zurich
Staff at the counter could smile more.
View moreNovember 25, 2019
Destination: Geneva
The car was in really poor condition. Marks everywhere. That a shame to rent a car like this!!!
View moreNovember 24, 2019
Destination: Geneva
Easy booking and picking the car up in Geneva
View moreNovember 19, 2019
Destination: Geneva
Everything good. I’m sure in come back
View moreNovember 4, 2019
Destination: Zurich
It was really smooth process. We were given a brand new car too! We were a little bit late for return but the staff were cool about it and didnt charge us a cent. Kudos to them
View moreNovember 4, 2019
Destination: Geneva
Voiture pratiquement neuve au top!
View moreOctober 28, 2019
Destination: Zurich
Higher than actual expectation which they are allowed me to pick up any car which they have. I was book A3 convertible before the trip and they informed me there has no A3 convertible. Supprisingly they allows me to choose A5 convertible and no extra cost. It is really awesome!
View moreOctober 27, 2019
Destination: Geneva
Good good
View moreOctober 22, 2019
Destination: Zurich
Booked a manual transmission but given the chance to get an automatic at no additional cost. They also included free onboard GPS
View moreOctober 18, 2019
Destination: Geneva
Overall Europcar is great and the cars provided are amazing, the type of car, the ease of registration, every was nearly perfect. However my only negative comment is during departure from geneva, the staff at the counter at the parking did not help me in my baby chair at all, he just pointed at the chair which was outside the office and i had to carry it, assemble it in the car by myself without guidance so i have to figure it out while he was playing with his phone in the office. I am paying for that service and expected at least some sort of guidance and help to get it to my car. For all those driving parents out there they would know the hassle of figuring out different baby chairs and how to attach them to the seat. Other than that, the staff where i dropped off in Zurich was amazing, i did not get his name but well done to you sir!
View moreOctober 16, 2019
Destination: Zurich
Nil
View moreOctober 12, 2019
Destination: Geneva
V.good service! Always impressed and will keep using.
View moreFebruary 28, 2020
Destination: Geneva
They did a free upgrade which was very kindly.
View moreNovember 9, 2019
Destination: Zurich
I love the car I rented. It was a pleasure driving it.
View moreNovember 10, 2019
Destination: Geneva
The counter for pick up at geneva was excellent. I tried to add and additional driver but was told that such a driver was to be present. Since my son was flying into Amsterdam the next day I was told that he could go to any Dollar or Hertz counter and ask them to update the record. When my son arrived in Amsterdam he tried to have Hertz update the record, Hertz called Geneva and the geneva supervisor refused to update the record. I eventually talked to the agent who had given me the info and she updated the record. Cudo's for Ms KAOUTHAR. Excellent service provider.
View moreJuly 30, 2020
Destination: Zurich
Almost new car, clean. Space was bit lesser than expected. Pickup and drop was easy, fuel station at drop location making it easier to refuel while returning the car.
View more