Driver's License in United Arab Emirates
To rent a car and drive in the United Arab Emirates the driver must present a valid driver's license which has been held for at least 1 or 2 years (according to different car rental company).
Customers with the following national driver's license can drive in the United Arab Emirates without an International Driving Permit (IDP): Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Great Britain, Ireland, Italy, Netherlands, New Zealand, Norway, Poland, Romania, South Africa, Spain, Sweden, Switzerland. Please note that customers from Greece, Japan, Korea and Turkey must present a valid translation of their licenses approved by the Council or Embassy.
All other customers must present a valid International Driving Permit (IDP) together with their original driver's license at the
*Attention! Some car rental companies would have different requirements. Please check Terms and Conditions during the booking process.
April 21, 2022
Destination: Dubai
Got a free upgrade..the car was good and the staff was helpful . recommend..though I guess need more clarity on toll and fines while dropping off car
View moreMarch 22, 2022
Destination: Dubai
The car was virtually new as it was a 2022 car. However the engine was too small for the size of the car and with a full load the car was struggling a bit. Also I landed in T2 at Dubai airport and had to hire a taxi with all my luggage to T1 to pick up the car. The process at the registration dest took nearly 1.5 hours as there was only one person at the desk and it was taking too long to deal with customers, baring in mind that only three customers were in front of me. The customers we haggling the price of the rental and this took a long time. It took us more than 3 hours to get into the car which was very tiring and not acceptable.
View moreFebruary 26, 2022
Destination: Dubai
Pick up location if you are coming from terminal 3 with family and kid is very inconvenient. It should mention terminal while booking.
View moreFebruary 24, 2022
Destination: Dubai
amazing
View moreNovember 30, 2021
Destination: Abu Dhabi
Easy pick up... Clean car... Easy drop off.. Cheap rates
View moreNovember 29, 2021
Destination: Dubai
Mr. Ayman is the best. He provided me with a nice upgrade.
View moreNovember 20, 2021
Destination: Dubai
Very nice brand new car.
View moreNovember 2, 2021
Destination: Abu Dhabi
This is my first experience with Europecar in Abu Dhabi and i will always use Europecar for this destination.
View moreNovember 1, 2021
Destination: Dubai
They provided me a complementary upgrade.
View moreNovember 1, 2021
Destination: Abu Dhabi
Great service from in terminal office
View moreOctober 8, 2021
Destination: Dubai
Overall good experience and with good car
View moreNovember 13, 2020
Destination: Dubai
The pickup counter is at T3 DXB Airport. T1 is temporarily closed and if you arrive at T2 like I did, then you need to get to T3 yourself.
View moreMarch 25, 2020
Destination: Abu Dhabi
Can’t stand the small print of paying for airport fees that are not mentioned previously or in contract won’t use again
View moreMarch 25, 2020
Destination: Dubai
Useless real drama returning the car so annoying incurring cost for international phone calls from my phone as the office was closed and had to return to another location that would have been fine if they had bothered to contact me I mean they had ALL MY CONTACT DETAILS USELESS will never use again they simply don’t care
View moreMarch 23, 2020
Destination: Dubai
I was not provided with the 'guaranteed car I booked' instead it was a lower spec similar sized car. Had to pay the Hidden cost of airport parking! Have not received my security deposit back yet, which instead of Holding on my credit card, they actually deducted. Now when it has been 3 weeks and I have asked for it back, they are making up excuses that Dubai is in Lockdown. Whereas the newspapers are stating the malls are open, just for a few hours less. Furthermore refund is meant to be an online process Anyways! He even took pictures of my credit card and passport with his personal mobile phone, and showed me that he had done the same for other customers.
View moreMarch 22, 2020
Destination: Abu Dhabi
The car is terribly uncomfortable and consumes a lot of petrol.
View moreMarch 17, 2020
Destination: Abu Dhabi
I've never experienced any difficulties with Thrifty in the past, but here in Abu Dhabi. It started with the pick-up. I was an hour earlier then indicated and this gave already difficulties while the car was ready. Finally I was an hour late due to d-tours because of road works and a crying baby that required a bottle. Without any empathy I had to pay 189 AED extra for that single hour which also included 26AED Parking costs which is nowhere described! which is equal to 2.5 days rental... Where
View moreMarch 9, 2020
Destination: Dubai
really professional people
View moreMarch 3, 2020
Destination: Dubai
A charge was charged to my credit card after car is returned. I sent an email to obtain charge breakdown but haven’t heard anything back. I expected that there would be an email of charge breakdown before credit card charges.
View moreFebruary 25, 2020
Destination: Abu Dhabi
Excellent Budget car rental at Abu Dhabi airport with great customer service, car condition and everything went very smoothly.
View moreFebruary 24, 2020
Destination: Dubai
The Car that we rental is extremely new. The counter staff are so helpful and explains every needed to know in details.
View moreFebruary 22, 2020
Destination: Dubai
The treatment was perfect, they provided higher class car than reserved, car is brand new nd very clean, the only problem the the deposit amount will take more 20 days to return, which is too much, traffic report can be received within 5 days max!!
View moreFebruary 21, 2020
Destination: Abu Dhabi
personnel très aimable et efficace
View moreFebruary 18, 2020
Destination: Dubai
Staff could’ve been more helpful by opening the door when they can see I'm trying to push a trolley & my wife’s pushing a baby pram. Car wasn’t cleaned either & we had to ask for water when previous rental companies in Dubai provide these without asking
View moreFebruary 14, 2020
Destination: Dubai
Nice prices in comparison with other rental companies, new and clean car, helpful customer service
View moreFebruary 14, 2020
Destination: Sharjah
Car was brand new.
View moreFebruary 11, 2020
Destination: Dubai
Fast pick up and drop off process. Friendly stuff. Brand new car.
View moreFebruary 10, 2020
Destination: Dubai
Great services.
View moreFebruary 7, 2020
Destination: Dubai
Excellent
View moreJanuary 24, 2020
Destination: Abu Dhabi
Car met the expectations, was in good condition and relatively economical on petrol
View moreJanuary 19, 2020
Destination: Dubai
Everything was good and friendly
View moreJanuary 18, 2020
Destination: Dubai
The car was very good. Very compact. Easy to drive. It served us well during our stay
View moreJanuary 18, 2020
Destination: Dubai
Your company very nice This fast time I rent car from Tom Bout I found every think good Price and reaction Always will rent car from you Thanks
View moreJanuary 18, 2020
Destination: Dubai
I waited more time to get the car because they late , The car rental employee was rude .
View moreJanuary 18, 2020
Destination: Dubai
Very good company !
View moreJanuary 13, 2020
Destination: Abu Dhabi
Awful service Didnt have the available care despite me ringing to confirm before hand I had to wait 2 hours for the car I booked and it was in terrible condition
View moreJanuary 7, 2020
Destination: Abu Dhabi
Hidden charges that were not mentioned in contract or included in surcharges DREADFUL ripped off
View moreJanuary 6, 2020
Destination: Dubai
Counter staff was very helpful.
View moreJanuary 4, 2020
Destination: Dubai
Don’t have the car I wanted
View moreDecember 30, 2019
Destination: Dubai
Vehicles cannot be returned at T2 in Dubai Airport. Customers need to take a taxi to T2 from T1 or T3
View moreDecember 30, 2019
Destination: Dubai
Get the car process efficiency , pick up location , car condition is average
View moreDecember 23, 2019
Destination: Dubai
Unfortunately, a comprehensive insurance has been requested other than the paid insurance through the application, as your insurance has not been recognized
View moreDecember 15, 2019
Destination: Dubai
Only issue was car read low tyre pressure on pick-up. i had to get the tyres pumped up when stopped at a fuel station. Hertz did not honour the EasyCar value, and had me pay a larger number. The original number they quoted was excessive, and was a holiday changer. Thankfully they released the car to me at a better rate, but still more than agreed in the EasyCar terms.
View moreDecember 3, 2019
Destination: Dubai
Extremely poor service
View moreDecember 3, 2019
Destination: Dubai
Avis have to check whether the registration document is available in the car. Even after informing them they didn't provided it.
View moreDecember 3, 2019
Destination: Dubai
Smooth pick-up and drop-off.
View moreDecember 1, 2019
Destination: Dubai
Too much waiting to pick car . They charged extra money which is no mentioned in the email. Can you please my refund 12$ money back.
View moreDecember 1, 2019
Destination: Dubai
The office didn't have any car ready and had to wait for almost 60 minutes to find me one. I requested Honda however, they got me a Nissan. Staff are friendly but have to turn clients much faster.
View moreDecember 1, 2019
Destination: Dubai
The car is in good condition, however there is black film in the back glass, and half of the windshield “Really back” that you cannot see anything through it or in the back from the mirror... I am not sure how this is allowed!!
View moreNovember 30, 2019
Destination: Dubai
Took 30 minutes to get a car. It was not clean on the outside. The inside was clean.
View more