SARAJEVO CAR RENTAL REVIEWS

Very impressed by the service. Car was nearly brand new and very good condition and smooth drive. Deposit was immediately refunded after car was returned.

One of the best car rental agencies in Sarajevo airport.

Did not provide drop off instructions. There is no signage at the airport. Guy at the counter was unhappy that I did not follow the correct procedure and after explaining that no info was provided, still kept impolitely telling me how I should have done it. Young lady was helpful and polite though.

One of the best companies in Sarajevo Airport for car Rental.

One of the best companies for car rental!

The best site for car reservation

The first car I got was really old and in bad shape, after complaining they swop car next day and the second car was bit better . But definitely I wouldn't recommend Green Motion to anyone.Pay bit more and go somewhere else.

Super ptotection satın almama rağmen kartıma bloke konuldu. Sitede blokeye gerek yok yazıyordu. Ancak bir sorun olmadı. Aracı teslim ettikten 3 gün sonra bloke çözüldü. Şirket yetkilileri ilgiliydi. Teşekkürler.

We are hoping to see Polo. But you gave us Toyota Yaris.

Great people at desk, many thanks

Smooth

Kiraladığımın bir üst segmentinde araç verdiler, green motion ofisi havaalanında değil, oraya varında telefonla aramak zorunda kaldık, ellerinden geldiğince yardımcı oldular, araç alış ve teslim sırasında hiç sorun çıkmadı, araç eski bir araçtı.

Shady. The owner of the Rayyan agency initially asked for cash for the remaining balance. I kept on offering my credit card and he said he didn’t bring his machine. Upon returning the card, i paid the remaining balance and there was a dent on the car for which i had insurance. He denied that saying he needs a police report for him to claim insurance and asked for cash again. His body language of dealing with his customers was very unprofessional and i wouldn’t recommend him to anyone else for sure. Stay away.

The car was excellent but on delivery they reported that the rear mattress had milk. I told them we didn't use the back mattress and didn't drink our milk. The problem was with us, but unfortunately we did not check on receipt and deducted 85 Bosnian marks. Careful of that

Everything went smoothly no problems . Staff was friendly.

Really good booking platform .Will definitely use again. Got VIP discount code and that was awesome.

Good service but I suggest to open one counter for pick up and another one for return cars. I paid about 740 marks for small scratch ( I think it will cost less than 100 marks to fix)

Excellent

I would never use this service again. Rude customer service. $24,000 deposit when I already have two types of car insurance and protection. Wrong car and broken usb and gave me trouble when I requested something else- this is my navigation in a foreign country and charging for my phone.

Europcar representative on the phone was extremely rude, and unprofessional. Also, mentioend that will block my card for entire value of the car if I do not get insurance through them ( already got insurance when booked the car). Other staff members was very nice, professional and hlepful.

The pick-up process was smooth, the representative of the company waited for us at the airport. The staff at the office was helpful and kind. Unfortunately, we had a small accident so my deposit was taken by Green Motion and they locked the deposit twice. However, after a few emails, they unlocked the second deposit and I got also back the first deposit from my insurance company since we had full coverage insurance. The staff answered every question regarding the insurance and deposit refund during the drop-off. I would recommend the company because their prices are really good but together with full coverage insurance.

The booking process was very easy using easyrentcars.com. We luckily booked the car with full coverage because we had a small accident. The staff was very effective during the deposit refund process, I would definitely recommend them.

I needed to pay another insurance cdw . Because ıt is not in their system. They charge me 650 euro(970 cad) for 2 cm scratch on rear plastic bumper. Their price evaluation is awful.

Everything was perfect easy to deal with. Would definitely recommend