MALLORCA CAR RENTAL REVIEWS

The woman at the counter at pick up was excellent!

The car was great to drive. It was very clean and only one very tiny scratch. It has good acceleration and was good for use of petrol. It was cheaper to fill up than my last hire car

A good way to book

A bit difficult to find the shuttle bus to pick up location. Waiting time for car pick up quite long. Very friendly and competent staff.

Excellent service and considerably cheaper than traditional alternatives

Works well, but you need someone who speaks English to rewrite some of it...

Car was a little tatty outside but that suited us as less likely to have problems with little nicks etc. Click staff excellent.

Qeeq easy to use and Price drop amazingly reduced the original already cheep price even more. Full-to-full and unlimited mileage was a bonus.

Excellent. Easy to find, no waiting, all went very smoothly

Car not in particularly good condition. Inside of the windscreen was incredibly smeary - not ideal when driving at night with oncoming headlights meaning you couldn’t see much at all.

they " upgraded" us to a Merc A class which was too small to get into . The drop off staff were rude beyond belief . I have never been spoken to by such a surly rude woman in my life . i will never use record again .

I still haven’t seen my deposit released back to my account. I would expect this to happen almost immediately. It is now 3 days later.

Not sure what QEEQ has to do with Go. Better if emails came from Go.

Biggest issue was it took two hours from arrival at the rental location to driving out. It was boiling hot and there were literally hundreds of people waiting in the sun. They used a ticket system when I arrived they were serving 134 and I was given ticket 207... 73 cars! When I did get the car it had damage to the door frame which meant it whistled at speed (The door frame had a large crease in it at the top near the sunroof)

Tricky one but... I specifically chose a Renault Espace from OK Rent a Car overloads of Peugeot 5008's... But when I got there they gave me a 5008... with 7 seats up you cannot get ANY significant size of luggage in (Hand luggage only behind the third row seats)

Very friendly staff, smooth process, everything perfect

The Record Go staff at Palma need a course in Customer Service. Rude, obnoxious and couldn't care less.

Very easy process; friendly staff.

Straightforward booking process.

all my booking was done with a confirmation email there was no paperwork and yet when I came to drop the keys in the box i was supposed to drop the keys with the paperwork. A bit confusing and disconcerting putting the keys in the box without anything.

Car was strached in many places around the vehicle, was dirty on the outside and the amutomatic roof needed some corrections at the openig system in the trunk to work properly.

Counter staff were insisting our insurance wasn’t good enough, saying they hadn’t provided it so we needed to another €50... I had to insist I was happy that I’d bought all the cover I needed, but did feel pressurised.

All worked very well

no problems, easy to rent and return

Overall goo good value for the car nice car bonus have a sat nav as well. Website was clear and easy to use

ZERO STARS! DO NOT USE RECORD GO!! the worst experience I have ever had with a hire car company. The staff were rude, disrespectful and arrogant!

car dirty] no water in washers no aerial for radio